PATLive pricing and features
PATLive is a live answering service. Its published paid plans start at $49 a month. Everything below is read from patlive.com.
- Starting price
- $49 / month
- At 150 calls × 3 min
- $759 / month (500 minutes)
- Setup fee
- Not stated
- Contract
- No contracts; change plans or cancel any time
- Free trial
- 14 days on any plan
- Money-back
- Not stated
- Coverage
- 24/7/365, including holidays
- Languages
- English, Spanish
- HIPAA
- Not stated
- SOC 2
- Not stated
Plans
| Plan | Monthly | Includes | Overage |
|---|---|---|---|
| Pay as you goMonthly; plus government taxes and fees | $49 | No included minutes | $2.99 per additional minute |
| 50 minutesMonthly; plus government taxes and fees | $99 | 50 minutes (about 20 calls) | $2.29 per additional minute |
| 100 minutesMonthly; plus government taxes and fees | $189 | 100 minutes (about 40 calls) | $2.09 per additional minute |
| 200 minutesMonthly; plus government taxes and fees; labeled “Most popular” | $349 | 200 minutes (about 80 calls) | $1.99 per additional minute |
| 300 minutesMonthly; plus government taxes and fees | $479 | 300 minutes (about 120 calls) | $1.89 per additional minute |
| 500 minutesMonthly; plus government taxes and fees | $759 | 500 minutes (about 200 calls) | $1.79 per additional minute |
| 1,000 minutesMonthly; plus government taxes and fees | $1,499 | 1,000 minutes (about 400 calls) | $1.69 per additional minute |
| 2,000 minutesMonthly; plus government taxes and fees | $2,899 | 2,000 minutes (about 800 calls) | $1.64 per additional minute |
| 3,000 minutesMonthly; plus government taxes and fees | $4,299 | 3,000 minutes (about 1,200 calls) | $1.59 per additional minute |
| 4,000 minutesMonthly; plus government taxes and fees | $5,599 | 4,000 minutes (about 1,600 calls) | $1.54 per additional minute |
| 5,000 minutesMonthly; plus government taxes and fees | $6,899 | 5,000 minutes (about 2,000 calls) | $1.49 per additional minute |
Worth knowing. Human receptionists only; PATLive says it does not use AI to answer calls. Spanish-speaking receptionists work 8am–10pm ET, so Spanish is not around the clock. No HIPAA statement found. 14-day free trial.
Features
- Appointment bookingYes
- Warm transfer to youNot stated
- Text follow-upNot stated
- Call recordingNot stated
- Lead qualificationYes
- Intake formsYes
- Bilingual answeringYes
Integrations
Industries they name
Sources
Prices and features are read from each provider’s own website and dated. They change; check the provider before you sign. Nobody pays to be listed here, and there are no affiliate links.
- pricingwww.patlive.com/pricing/
- featureswww.patlive.com/
- featureswww.patlive.com/industries/medical-wellness/
- hipaawww.patlive.com/pricing/
- hipaawww.patlive.com/
- hipaawww.patlive.com/industries/medical-wellness/
- integrationswww.patlive.com/pricing/
- industrieswww.patlive.com/
- industrieswww.patlive.com/industries/medical-wellness/
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Your answering service is only half of it.
I don’t sell answering services. I build the parts around them: a website that books appointments by itself, the connection that drops each call into your CRM or practice software, and AI assistants that answer the same questions in text.