The problemYour developer stopped answering, and the site still needs someone when it breaks.
In shortWebsite maintenance from Pixel & Oak means a named person keeps your site updated, backed up, monitored and fixed, whatever it is built on: WordPress, Shopify, Next.js or Webflow. You get a monthly report and a fast reply when something breaks. WordPress plans start at $99 a month; other platforms are quoted after a free site check.
Most people looking for website maintenance services are in one of two spots. Their developer stopped answering, or the site broke and they realized nobody was looking after it. Every site needs the same few things whatever it is built on: updates, backups that actually restore, someone watching whether it is up, and someone who picks up when it breaks.
We maintain WordPress, WooCommerce, Shopify, Next.js and Webflow sites on a monthly plan. Every plan starts with an access audit so all logins sit in your name, then runs on scheduled updates, tested backups, uptime checks and a monthly report. We are an agency of one: Haider Ali directs the AI agents that do the routine checks and signs off every change to a live site.
Maintained by Haider Ali, Founder & CEO · Updated
What owners tell us when they first get in touch, often as the exact question they typed into Google.
Logins, hosting and the domain sit with one person. When they disappear, a small fix becomes a week of detective work, and a renewal can lapse without anyone noticing.
What we doEvery plan starts with an access audit: we list each login, host, domain and plugin or app, move ownership into your name where it is not, and write it all down.
A site that is down or throwing errors loses every lead and sale while it is broken, and owners usually hear about it from a customer.
What we doUptime checks every minute alert us when the site goes down, and we start on it within your plan's response time, not whenever someone happens to notice.
An expired SSL certificate puts a full-page warning in front of every visitor, and most of them leave instead of clicking through it.
What we doWe watch certificate expiry and auto-renewal, and fix mixed-content warnings, so the padlock never quietly lapses.
A plugin, theme or app update breaks a page or the checkout, and with no recent backup the only way back is rebuilding it by hand.
What we doDaily off-site backups that we test by restoring them, and updates applied with a rollback ready, tested on a staging copy first where the platform allows it.
Caching, a CDN or a builder's publish step hides your edits, so you change the same page three times and assume the site is broken.
What we doWe find which cache or publish step is in the way, clear it, and set the site up so your edits show when you save them.
A stray noindex tag, a broken sitemap or downtime during a crawl can drop pages from search, and nothing on the site itself looks wrong.
What we doMonthly Search Console checks for pages dropped from the index, crawl errors and sitemap problems, listed in your report with what we fixed.
We would rather tell you now than take the project and disappoint you.
| Starts from | WordPress plans from $99/mo. Shopify, Next.js and Webflow quoted after a free site check |
|---|---|
| Platforms | WordPress, WooCommerce, Shopify, Next.js and Webflow |
| Best for | Small business sites with no in-house developer, or whose developer has moved on |
| Not for | A site that needs a full redesign. That is a project, not a plan |
| Every plan covers | Updates, daily off-site backups, uptime checks, security scans, Search Console checks and a monthly report |
| First week | An access audit and a first full backup before we change anything |
| Who does it | Haider Ali directing AI agents. He signs off every change to a live site |
| Contract | Month to month. Every login stays in your name if you leave |
Worth knowing: We are a remote studio with no local office, so we cannot be the "near me" option, and we will not pretend to be. Almost all website maintenance happens online anyway: updates, backups, monitoring and fixes do not need anyone in the room. If your site runs on WordPress, our WordPress maintenance plans list exactly what each tier includes.
Every login, host, domain and integration listed and moved into your name, so you are never locked out again.
Core, theme, plugin, app and dependency updates applied on a schedule, with a rollback ready.
Daily off-site backups, restored on a schedule to prove they work, not just that they exist.
Checks every minute, plus certificate and domain expiry alerts, so a lapse never reaches a visitor.
Malware and vulnerability scans, login hardening, and quick action when a plugin or app has a known flaw.
Monthly checks for dropped pages, crawl errors and sitemap problems.
A named person who picks up within your plan's response time, and fixes the problem rather than logging a ticket.
What was updated, what was fixed, and anything that needs a decision, in plain language.
The labels vary between companies, but a proper plan should cover six things whatever your site is built on. If a quote leaves one of these out, ask why:
| Platform | What the platform handles | What still needs a person |
|---|---|---|
| WordPress and WooCommerce | Very little: you or your host own the server, core and plugins | Plugin and core updates, backups, security, checkout testing, performance |
| Shopify | Hosting, security patches and checkout | Apps and their side effects, theme updates, integrations, speed, broken links |
| Next.js | Hosting and scaling, if on Vercel or Cloudflare | Framework and package updates, security advisories, builds, forms and APIs |
| Webflow | Hosting, SSL and platform updates | Integrations and forms, CMS hygiene, speed, Search Console health |
Hosted platforms such as Shopify and Webflow need less technical upkeep than WordPress, so their plans cost less. The work moves from server updates to apps, integrations and checks.
It depends on the platform, how much the site changes and how fast you need a reply when it breaks. A brochure site that rarely changes needs far less than a store taking payments every hour. Our WordPress plans are $99, $199 and $399 a month, from brochure sites to WooCommerce stores with a two-hour emergency response.
For Shopify, Next.js and Webflow sites, we quote after a free site check, because the work depends on the apps and integrations involved. To estimate your own costs first, try the free website maintenance cost calculator in our tools section.
The platform you already have. We do not move you off it unless you ask.
WordPress, WooCommerce, Shopify, Next.js, Webflow
Uptime checks every minute, SSL and domain expiry alerts
Off-site daily backups, tested by restoring them
Google Search Console, Bing Webmaster Tools, analytics
Not sure whether a maintenance plan is what you actually need? Send over what you are trying to fix and we will tell you straight — including if a smaller job would do it.
Ask us first →We look at the platform, plugins or apps, hosting and current problems, and tell you what the site needs.
A monthly price for your platform and response time, with no contract.
Every login moved into your name and a full backup taken before we change anything.
Updates, checks and fixes on a schedule, with a plain-language report each month.
AI agents from our Engineering, Quality & Security and Design & Film divisions do the work, in parallel. Haider Ali, founder and CEO, agrees the plan with you and signs off everything before it reaches you.
Our WordPress plans are $99, $199 and $399 a month, depending on how often the site changes and how fast you need a reply. Shopify, Next.js and Webflow sites are quoted after a free site check, because the work depends on the apps and integrations involved. Every plan is month to month with no contract.
Updates with a rollback ready, daily off-site backups that we test by restoring, uptime checks every minute, SSL and domain expiry alerts, security scans, monthly Search Console checks and a plain-language report. When something breaks, a named person picks it up within your plan's response time.
The usual causes are an expired domain or SSL certificate, a hosting outage, an update that broke a plugin, theme or app, or a payment that lapsed on the hosting account. Check whether the domain and hosting are paid first. If you cannot find the cause, send us the address and we will tell you what we see.
Common causes are a noindex tag left on from development, a robots.txt file blocking crawlers, a broken sitemap, or a very new site Google has not crawled yet. Google Search Console shows which pages are indexed and why others are not. Our plans check it every month.
Less than WordPress, because the platform handles hosting and security patches. They still need someone to watch apps and integrations, theme updates, forms, broken links, speed and search health. A Shopify app update can break a page as easily as a WordPress plugin can.
Yes, that is the most common way clients come to us. We start with an access audit, move every login into your name, take a full backup, and write down how the site works before we change anything. If the site is in worse shape than expected, we tell you before the first month starts.
No. We maintain WordPress, WooCommerce, Shopify, Next.js and Webflow sites. WordPress has its own page with fixed plans, because it needs the most hands-on upkeep. The other platforms are quoted after a free site check.
We are a remote studio with no local office, and we will not claim one. Website maintenance is almost entirely online: updates, backups, monitoring and fixes do not need anyone on site. You deal directly with Haider Ali by email, and he replies within 24 hours.
No. Plans run month to month and you can cancel at any time. Every login, backup and piece of documentation stays in your name, so leaving is as simple as telling us.
Tell us about your business and we'll design a custom homepage concept within 48 hours — free, no strings attached.