Abby Connect pricing and features
Abby Connect is a hybrid (AI and live) answering service. Its published paid plans start at $165 a month. Everything below is read from abby.com.
- Starting price
- $165 / month
- At 150 calls × 3 min
- $1,380 / month (Growth)
- Setup fee
- None
- Contract
- Month-to-month
- Free trial
- Free trial on every plan; length not stated
- Money-back
- Not stated
- Coverage
- Choose your answering hours, including a 24/7 option, with no weekend upcharge
- Languages
- English, Spanish
- HIPAA
- Yes
- SOC 2
- Not stated
Plans
| Plan | Monthly | Includes | Overage |
|---|---|---|---|
| Starterper month | $165 | 50 Abby Minutes | Billed at your plan's Abby Minute rate (no per-minute dollar figure published) |
| Essentialper month | $329 | 100 Abby Minutes | Billed at your plan's Abby Minute rate (no per-minute dollar figure published) |
| Professionalper month | $599 | 200 Abby Minutes | Billed at your plan's Abby Minute rate (no per-minute dollar figure published) |
| Growthper month; labeled “Most Popular” | $1,380 | 500 Abby Minutes | Billed at your plan's Abby Minute rate (no per-minute dollar figure published) |
| EnterpriseWe build custom plans fit for your business needs. | Quote | Custom | — |
Worth knowing. Sold in “Abby Minutes”: a minute answered by AI uses half an Abby Minute. The HIPAA option covers human answering only; no BAA wording. Going over is billed at your plan’s rate, with no per-minute figure published.
Features
- Appointment bookingYes
- Warm transfer to youNot stated
- Text follow-upNot stated
- Call recordingYes
- Lead qualificationNot stated
- Intake formsYes
- Bilingual answeringYes
Integrations
Industries they name
Sources
Prices and features are read from each provider’s own website and dated. They change; check the provider before you sign. Nobody pays to be listed here, and there are no affiliate links.
- pricingwww.abby.com/pricing/
- featureswww.abby.com/
- featureswww.abby.com/pricing/
- hipaawww.abby.com/pricing/
- hipaawww.abby.com/
- integrationswww.abby.com/
- industrieswww.abby.com/
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Your answering service is only half of it.
I don’t sell answering services. I build the parts around them: a website that books appointments by itself, the connection that drops each call into your CRM or practice software, and AI assistants that answer the same questions in text.