The problemOne plugin update, and your site shows 'There has been a critical error.'
In shortWordPress maintenance is the ongoing work of updating, backing up, monitoring and fixing a WordPress site. As a WordPress maintenance company, we do it for a fixed $99, $199 or $399 a month, with 50% off a new client's first three months. Any host, month to month, and updates are tested on staging from the $199 plan.
Most WordPress emergencies start with something routine. A plugin updates overnight, and in the morning the site shows 'There has been a critical error', a blank white page, or listing pages that return 404. You cannot log in to undo it, your host blames the plugin, the plugin developer blames the theme, and the person who built the site stopped replying months ago.
We take that whole problem off your desk. Updates run on a schedule with a fresh backup in place, so a bad one can be rolled back, and on Growth and Commerce they are tested on a staging copy before they touch the live site. Backups are daily and stored off-site, monitoring runs around the clock, and one person, Haider, is accountable for the fix.
Maintained by Haider Ali, Founder & CEO · Updated
These are the problems that send owners looking for a maintenance company.
Pages vanish, forms stop sending, or the whole site goes down. Leads and bookings stop until someone notices, and that someone is often a customer.
What we doWe back up before every update run and check the site after it. On Growth and Commerce, updates are tested on a staging copy first. If anything fails, we roll back and fix the cause.
Visitors see an error, and often you cannot reach wp-admin to undo the change. Fixing it takes debug logs and file access most owners have never used.
What we doWe find the faulty plugin or theme through the server, switch it off safely, check the PHP version, and restore from a clean backup if needed. On a plan, this is part of the job.
You find out on the worst day. Owners discover their newest usable backup is a year or more old, and everything added since then is gone.
What we doDaily backups stored off your server and kept for 30 days, and we periodically test a restore, so the backup is proven before you need it.
Patchstack counted 7,966 new WordPress vulnerabilities in 2024, 96% of them in plugins, and attacks on a known hole can start within hours of it going public.
What we doWeekly updates, a watch on vulnerability reports, abandoned plugins swapped for maintained ones, and malware scanning. If something gets through on an active plan, cleanup is included.
Days pass while tickets bounce between companies and the site stays broken. Nobody has the full picture of your site.
What we doOne accountable person with admin and server access and your site's history takes the problem from report to fix, whatever the cause turns out to be.
The gap grows every month, the jump gets riskier when you finally update, and the site gets easier to break into.
What we doWe run updates on a schedule you never have to remember, and send a plain-English monthly report of what changed, what we held back, and why.
| Starts from | $99/month Essential; $199 Growth; $399 Commerce |
|---|---|
| Launch offer | 50% off the first 3 months for new clients |
| Contract | None. Month to month, cancel any time |
| Hosting | Any host. You keep your hosting and your logins |
| Staging-tested updates | Growth and Commerce plans |
| Backups | Daily, off-site, kept 30 days; yours if you leave |
| Response | Same business day on Growth; within 2 hours for Commerce emergencies |
| Who does the work | AI agents run the routine checks; Haider Ali reviews and answers you |
Worth knowing: Many cheap maintenance plans are an automated updater plus a monthly PDF. That works until an update breaks your checkout at 2 a.m. The two things worth paying for are whether updates are tested before they reach the live site, and whether a person picks up the problem when something goes wrong. Ask any WordPress maintenance company both questions before you sign.
Core, theme and plugin updates run weekly with a fresh backup in place. On Growth and Commerce they go to a staging copy first and are checked before going live.
Daily off-site backups kept for 30 days, and we periodically test a restore, because a backup nobody has ever restored is a guess.
Monitoring runs 24/7 and alerts us the moment the site goes down. Response times are written per plan, fastest on Commerce.
Login hardening, file-change monitoring, malware scanning, and abandoned plugins replaced. Cleanup of an infection that happens on an active plan is included.
Core Web Vitals checked and tuned on Growth and Commerce, so the slow creep from new plugins and content is caught early.
Haider Ali, the founder, reviews the work and answers you. AI agents handle the routine checks; a person makes the calls.
A 22-second look at the care plan: weekly updates with a fresh backup first, daily off-site backups, uptime monitoring and one accountable person. From $99/month, month to month.
One plugin update, and now: a critical error. Leads stop until a customer notices. The backup will not restore. Host and plugin blame each other. There’s a better way. WordPress maintenance: we update, back up, and fix it. Updates with a way back. Daily off-site backups, restore-tested. One accountable person. From $99/mo · Month to month · fixed quote. Pick a care plan. pixelandoak.com/wordpress-maintenance
We list exclusions because the ones that don’t are the ones that surprise you later.
Use this on us as well as on anyone else you’re considering.
Cheap or free. Updates go straight to the live site, nobody checks the result, and nobody is on the hook when a page breaks.
Flexible and personal. Works well until they get busy, change jobs or stop replying, and backups and monitoring are often left to you.
A fixed monthly fee for updates, backups, monitoring and fixes, with written response times. Check that updates are tested and that a person answers.
Are updates tested on staging, and on which plan? Has a backup ever been restored? What is the response time in hours? Do I keep my hosting and logins? What does leaving cost?
Fixed monthly price, month to month, cancel any time. No bundled hosting and no annual lock-in.
For brochure sites and small business WordPress.
$49 /month $99
First 3 months, then $99/month
For sites that generate leads and cannot go down.
$99 /month $199
First 3 months, then $199/month
For WooCommerce and anything taking payments.
$199 /month $399
First 3 months, then $399/month
Multiple sites? Rates drop per site — tell us how many.
Our plans are $99, $199 and $399 per month, and new clients get 50% off the first three months, so they start at $49, $99 and $199. Across the market you will see $50 to $500 a month. Anything under about $50 is usually an automated updater with nobody behind it. Compare on whether updates are tested and whether a person responds.
You can do it yourself if you have the time and a safe way to test updates. Most owners do not. If your site brings in leads or sales, one bad update that sits unnoticed over a weekend usually costs more than a month of maintenance. A plan also means backups and security checks happen in busy weeks, not only quiet ones.
We fix it as part of the plan. Every update run has a backup behind it, so the first step is rolling back to the working version. Then we find the plugin or theme that caused it, fix or replace it on a copy, and apply the update again once it works. You get a short note explaining what happened.
Automatic updates are better than none, but they go straight to the live site and nobody checks the result. If an update breaks a form or a checkout, you find out from a customer. A maintenance plan keeps the updates coming while adding a backup before each run, a check afterwards, and on Growth and Commerce a staging test first.
No. We work with whatever host you are on: WP Engine, Kinsta, SiteGround, Cloudways, Bluehost, or your own VPS. Plans that force a hosting move often bundle their hosting margin into the maintenance fee and make leaving harder. You keep your hosting account, your logins and your control.
Cleanup is included for an infection that happens while your plan is active. We clean the site or restore a clean backup, patch the entry point, scan for backdoors, and request a Google review if the site was flagged. A site that was already hacked before it joins is cleaned first as a one-off job at a fixed quote.
Yes. We start with an audit: who has access, which plugins are outdated or abandoned, whether backups exist, the PHP version, and current speed. You get an honest list of anything that needs fixing before ongoing maintenance makes sense. You keep ownership of the site, the hosting account and your admin logins the whole time.
No. Plans are month to month and you can cancel any time. We will also hand over your backups on the way out, at no charge. Long lock-in contracts exist to protect the agency, not you, and we would rather keep clients by being useful every month.
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