Map Communications pricing and features
Map Communications is a live answering service. Its published paid plans start at $49 a month. Everything below is read from mapcommunications.com.
- Starting price
- $49 / month
- At 150 calls × 3 min
- $595 / month (Enterprise)
- Setup fee
- Not stated
- Contract
- No long-term contracts
- Free trial
- Free trial, no credit card required; length not stated
- Money-back
- Not stated
- Coverage
- 24/7, US-based agents
- Languages
- English, Spanish
- HIPAA
- Yes
- SOC 2
- Yes
Plans
| Plan | Monthly | Includes | Overage |
|---|---|---|---|
| Pay As You Goper month | $49 | 0 minutes | $1.37 per additional minute |
| Businessper month; labeled “Most Popular” | $179 | 125 minutes | $1.30 per additional minute |
| Enterpriseper month | $339 | 250 minutes | $1.28 per additional minute |
| Premiumper month | $649 | 500 minutes | $1.28 per additional minute |
Worth knowing. Every plan lists HIPAA compliance, PCI-DSS and HITRUST and SOC 2 certification, and Map says it was the first answering service to earn HITRUST. No BAA wording. Live agents only.
Features
- Appointment bookingYes
- Warm transfer to youNot stated
- Text follow-upNot stated
- Call recordingNot stated
- Lead qualificationYes
- Intake formsNot stated
- Bilingual answeringYes
Integrations
Industries they name
Sources
Prices and features are read from each provider’s own website and dated. They change; check the provider before you sign. Nobody pays to be listed here, and there are no affiliate links.
- pricingwww.mapcommunications.com/pricing/
- featureswww.mapcommunications.com/
- featureswww.mapcommunications.com/pricing/
- hipaawww.mapcommunications.com/pricing/
- hipaawww.mapcommunications.com/
- integrationswww.mapcommunications.com/
- industrieswww.mapcommunications.com/
- industrieswww.mapcommunications.com/pricing/
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Your answering service is only half of it.
I don’t sell answering services. I build the parts around them: a website that books appointments by itself, the connection that drops each call into your CRM or practice software, and AI assistants that answer the same questions in text.